Refund Policy

9/28/2009

I will be glad to replace, for free, a DVD that is broken or defective. I will also refund purchases if the original shipping envelope has not been opened. However, I am unable to offer refunds for packages that have been opened. The issue is that I have already had several people buy the DVD, view it and get the information from the it, and then try to get their money back.

In other words, they want the information on my DVD without having to pay for it.

That isn't fair to me or to the others who have paid good money for the DVD. There is a reason why movies and video games are not returnable once opened, and I am just following the standard industry practices.